Cloud sync logges oud and does not work


#1

Hi,

Cloudsync stops responding. Does not sync and logges out.
OS is windows Vista.

Error 403, Invalid token.
I made a picture. but i cannot upload… (tracking ID)

I can login to Onedrive. can click start sync, but it does nothing. and after a while it logges out.


#2

Sorry for causing any inconvenience.

If you send us the following debug log file, it will help us to check your issue :

  1. Open your CloudSync UI
  2. Stop current sync jobs
  3. Click “Settings” button
  4. Select “VERBOSE” from Log Level field
  5. Repeat steps to reproduce your issue
  6. Click “Open log folder” to find “cloudsync.log” file

Thanks for your feedback.


closed #3

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