Drive letter already used

[banderson]

NetDrive version: 3.5.434
Windows/Mac Version: Windows 10

For some reason, after restarting my computer, when trying to connect to my Amazon S3 account it gives me an error that says “Drive letter already used.” When I delete the account and reconnect, it works fine (using the same drive letter). Also, when I mount as a local drive, as opposed to a network drive, it works fine. It will continue working fine (as a Network drive) until a restart my computer and then the problem comes back.

Any ideas? I know that the Z: drive does not exist when it’s saying it’s already being used. It doesn’t show up in disk management

[banderson]

Been 6 days… Hello?

I mean, if this is the only support you guys are going to offer, you need to be more responsive. Second question I’ve asked that has taken multiple days to get a response. We are a paying customer with an annual team license.

[Alex]

We are sorry about late. After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

Sorry for the inconvenience it may caused.

[pedro]

The Z: drive is used by default in Windows as the logon drive.

Assign any other drive letter to your netdrive mounted device and your problem will go away.