NetDrive 3 fail to load drive

[melonie]

Hi, I have been using NetDrive 3 but when my computer (PC) reboots I lose the drive and have trouble getting it back. I put in all of the same IP and password information as before (connection via WebDav) but it won’t load the drive. I get to the point where I can browse my folders but they won’t load and become a part of my network. Help!!

[support1]

Sorry for the late response. Can you give us more information? After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

Sorry for the inconvenience it may caused.

[melonie]

Hi Kevin
I have solved my problem - I needed to download an update for NetDrive and after I did that it all started working normally again.

Thank you!