NetDrive desktop folder dissapeared overnight (Windows)

unmount

#1

I can still access the web version but I need to work with the desktop folders and they are not visible any more. I’m trying to disconnect and connect again, but it shows an “unmount failed” error.
What can I do?


#3

Hello,

I think rebooting the pc will solve your issue.

If you want to know what problem is, attach debug log files to figure out what happened.

After set the log level to VERBOSE, REPRODUCE your issue please.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.