Office documents disappear and rename themselves as .tmp

webdav

#1

Users try to save office document, close it, try to access again and it is gone.
They are able to find it by looking for .tmp files.

Similar to this:
“I can confirm this issue exists. It’s ok if i use native sync app, but if i try to use a 3rd party WebDAV app i have the following: 1) open the ms exel file and do some changes. (let’s call the file - List.xlsx),there also created ~List.xlsx in a file directory 2) Click save, it says can’t save file. 3) I click close without saving. 4) ~List.xlsx becomes 1KB long and my original file List.xlsx disappears. File with some random characters, like DS832DH.TMP appears instead of it, it has the native List.xlsx consist and length”


#2

As I’ve answered to another article. This is known issue and we are working on it. When it’s fixed I’ll let you know.

Please follow this article.


#3