Continuing the discussion from I can't install 3.5.434 :
NetDrive version: 3.6.548
Windows/Mac Version: Windows 10 Pro x64 version 1803 (OS version 17134.228)
Sorry to continue the answer on another topic, but the previous one was closed automatically. This is the previous post:
Hello cabaseira.
Sorry for late.
I missed this topic.
I’m afraid some service program of NetDrive is not running.
Could you check your service list whether nd3svc.exe and ndagent.exe are running or not?
To check it, execute “services.msc” in run prompt.
Then check state and start type of NetDrive3 Agent and NetDrive3 Service.
The start type of them must be “Auto” and state of them must be “running”
Some anti-virus program and anti-malware program may change this options.
Regards.
In my “services.msc”, I had both files in ‘Auto’, but ‘Netdrive 3 Agent’ was not running.
How can I make it work forever? It is a mistake that happens to me very often.
I am currently using Netdrive 3.6.548 and Windows Defender with these versions:
Antimalware client version: 4.18.1807.18075
Engine version: 1.1.15200.1
Antivirus version: 1.275.550.0
Antispyware version: 1.275.550.0
1 Like
jyyoon
September 3, 2018, 2:05am
3
Hello cabaseira
I got your error dump file you sent.
After I analyze it, I will let you know.
Regards.
quintar
September 3, 2018, 6:56am
4
I have the same problem, that netdrive doesn’t start his services automatically.
jyyoon
September 4, 2018, 7:08am
5
@cabaseira @quintar
Could you try with a test version to check your issue?
You can download the test version from the following url.
http://files.bdrive.com/netdrive/builds/b69e617a01c24abbb9df29e9f7fbf7e0/NetDrive3_Setup-3.6.557.exe
Regards.
1 Like
jyyoon
Split this topic
September 6, 2018, 1:53am
7
A post was split to a new topic: OneDrive problem
NetDrive version: 3.6.557
Windows/Mac Version: Windows 10 Pro x64 version 1803 (OS version 17134.228)
In my case the error continues. The “NetDrive 3 Agent” service is still not in ‘execution’.
jyyoon
September 6, 2018, 1:52am
9
@cabaseira
Please check your DM.
Regards.