NetDrive version: 3
Our client has been using Net Drive 3 for a week or so but now saying the following “I am not convinced with this link as yesterday it was taking about 5 minutes to connect at times.” Is this a known issue or perhaps there are settings that we need to change to stop this from happening?
Cheers,
jyyoon
October 9, 2018, 9:06pm
2
Hello Guy.
Sorry for late.
I’m afraid there is no option about that.
But If you want to figure out what happened, attache log files at here.
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
Change Log Level
First, check your settings and change log level to VERBOSE.
Go to Settings:
[image]
Change log level to VERBOSE:
[22]
Set to DEBUG if you use old version because there is no VERBOSE log level.
Get back to DRIVES screen
Changed log level takes effect when you leave SETTINGS screen.
Reproduce your problem !
After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files.
Send Log File
Within your driv…
Sorry for the inconvenience it may caused.
Regards