Using Net drive in a different country

NetDrive version: 3.5.434
Windows/Mac Version 10

Hi i have set up netdrive to work on WebDAV for my synology drive which was working fine in the UK where i am based and the synology drive is situated. However i am now in france and trying to connect and it comes up with WebDAV connection error. when i go into the WebDAV settings it says please check login credentials and try again - i know these are correct as it was all working in the uk.

am i missing something obvious? was thinking of the router firewall maybe but this is all in French and im not sure what if anything i would need to change on that. i can connect to the nas directly via http and sinology drive on my phone just not via netdrive.

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