WebDav - Seagate Personal Cloud

smithmb001 · December 16, 2017, 1:36am

CloudSync (2.0.269 (build 269)) will not connect via webdav to my Seagate MyCloud local NAS after latest update. I can use the same configuration with the NetDrive 3 (3.1.286 (build 286)) and it works perfectly.

[2017/12/15 21:13:26.352] [MESSAGE ] [ 4860] [PROTOCOL ] Protocol::GetFileInfo >> HTTP PROPFIND >> 403 : http://192.168.1.10:80(345) - 3ms
[2017/12/15 21:13:26.352] [ERROR ] [ 4860] [PROTOCOL ] Protocol::GetFileInfo >> HTTP 403
[2017/12/15 21:13:27.509] [MESSAGE ] [ 7388] [PROTOCOL ] Protocol::GetFileInfo >> HTTP PROPFIND >> 403 : http://192.168.1.10:80(345) - 73ms
[2017/12/15 21:13:27.509] [ERROR ] [ 7388] [PROTOCOL ] Protocol::GetFileInfo >> HTTP 403

Alex · December 20, 2017, 7:39am

Please reproduce your problem after set to log level to DEBUG or VERBOSE in settings, and send us a log files please?

smithmb001 · December 21, 2017, 6:28pm

[DEBUG ] [ 1284] [PROTOCOL ] Protocol::GetFileInfo >> ON HTTP RANGE 200(207) : SUCCESS(0x00000000)
[2017/12/21 13:15:13.677] [ERROR ] [ 3304] [PROTOCOL ] Protocol::Connect >> URL using bad/illegal format or missing URL(3)
[2017/12/21 13:15:16.786] [ERROR ] [ 1284] [PROTOCOL ] Protocol::Connect >> URL using bad/illegal format or missing URL(3)
CloudSync1
CloudSync2

If you give me a place to upload the entire log file I will do that without issue. It works fine with NetDrive which is puzzling. I also verified the credentials by logging into my NAS and verifying the WebDav URL.

Alex · December 22, 2017, 4:43am

Thanks! It is known bug and will be fixed in next release.

smithmb001 · December 22, 2017, 5:25pm

WooHoo. I see the beta versions clicking along. Is it fixed in any of the beta releases? If so, even though I have that option checked the beta software is never installed or an option given to install it. Thank you for letting me know.

Alex · December 26, 2017, 2:47am

It’s not fixed in latest beta(3.1.310). It will be included next beta. Sorry about late.

Thanks!

smithmb001 · January 17, 2018, 4:15am

NetDrive works OK, it is CloudSync that cannot connect to Seagate Personal Cloud via WebDav. It is still not working in the latest beta. I just tested it.

Alex · January 17, 2018, 4:21am

CloudSync will update within this week. And this will fixed.

Thanks!

smithmb001 · January 17, 2018, 8:32pm

Thanks. It is still not working in the beta released today.

Alex · January 18, 2018, 5:53am

CloudSync update will be released late today or tomorrow. Not released yet.

Alex · January 19, 2018, 5:54am

CloudSync beta has released today. Please try it.

Thanks!