Netdrive manually shutting down, then wont start up

nd3api_ndagent.exe.zip (7.8 KB)

Dear Support,

Like you already known i am bussy to install netdrive in our company for 6/7 people.
I think i found another bug (see log). Once manually shutting down netdrive and restart it then the netdrive logo apears but it keeps in that loop and wont start up. (not showing the dashboard / start screen)

It happens on different devices (as well on my macbook as on windows devices)

Best regards,

Dear stefan.simon

Thank you for your feedback
You can download the beta version from the following url.
http://files.bdrive.com/netdrive/builds/NetDrive3_Setup-3.4.422.exe

I hope that version resolve your issues.

Regards.

Dear Jyyoon,

Il test it on a collegeu of my on his windows envirementh.
Dont forget that it also happen on the macbook :wink:

Il come back with you after testing.

Best regards,

I will give you the url of beta version for Mac as soon as possible

Allright, thx it is fixed on the windows! Once shutting down the program. And restart it then it works :wink: ! IF you have the Mac version then tell it and i install it here to test it for you :smiley:

You can download the beta version for Mac from the following url.
http://files.bdrive.com/netdrive/builds/NetDriveInstaller-3.4.238.dmg

Hi Jyyoon,

The first time closing and starting works. But when i do it directly after that closing and starting. Then it keeps freezing when you see the Netdrive logo.

Best regards.

Dear stefan.simon

Could you send me debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

Sorry for the inconvenience it may caused.

Hi Jyyoon,

See attachment.

Can you also look to my other threads?

Best regards,

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