Slowness problem netdrive 3

ftp
speed

#1

hello, the ftp connection with netdrive 3 is extremely slow and crashed the PC. It worked well with netdrive 2. Do you have a solution? If not, is it possible to downgrade our netdrive 3 license to netdrive 2 license?

Thank you.


#2

same issue and questioon.


#3

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.


#4

#5

@karine-pommeret @wanni-d

Sorry we missed this topic. Can you send us debug log file to check the issue?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

Sorry for the inconvenience it may caused.


#7

Hello,
log file attached.
Thank you.nd3svc.log (18.0 KB)
nd3api_firefox.exe.log (393 Bytes)
nd3api_NetDrive.exe.log (393 Bytes)
ndagent.log (10.7 KB)
nd3api_explorer.exe.log (369.9 KB)
nd3api_ndagent.exe.log (864 Bytes)
NetDrive3_gardon.log (7.2 KB)
nd3svc_FTP.log (146.5 KB)


#9

#10

According to your log, there are too many time-outs.

I guess your FTP server does not open ports for PASV or EPSV. You should open specific port or try active mode on your drive configuration.